Mobility and the next wave of disruption
To shed light on technological disruption and its impact on the industry, we have shared a series of articles featuring Mazars experts from around the world. Series 3 is below; to read all our 'Reinventing the wheel' articles go here.
Improving maintenance, delivering standout customer experience and smartly managing the supply chain: data promises to help mobility fly further in 2021 and beyond. But as more information is collected, how can it be put to best use? And what new risks does an abundance of data create for mobility businesses and insurers?
Fifth generation technology enables mobile devices to process more data at lightning fast speeds. In the short run that means improved functionality and faster mobile downloads, streaming and gaming. In the longer run it will enable connected vehicles, autonomous cars, real time access to information about how to make greener local journeys, and many other advances across the mobility spectrum.
The last mile of the delivery process is the most challenging, complicated, and competitive part of getting a package to the doorstep. To meet the challenges of rising delivery volumes, growing customer demand and calls for reduced emissions, logistics companies are experimenting with data, drones and new business models.
Software robotics are helping companies streamline processes, cut costs, and free up employees to focus on higher value tasks. Today they are increasingly applied to support back office processes at mobility firms, and they are likely to enable more operational and front-office tasks too.
Any new mode of transport is naturally met with scepticism: is it safe? is it sustainable? is it useful? As the mobility universe experiments with transport up in the air and on the ground, businesses and policymakers need to create customer demand, answer critical safety questions and take the small steps that make the big leaps possible.
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